Open Letter to Our Customers, Vendors, and Neighbors
Tuesday, November 5th, 2019
Hey! Since April 4th, 2006, The Delivery Chef has been your exclusive and premier third-party delivery service in Hickory, NC. We've since grown to service Lenoir, Granite Falls, Hudson, Morganton, Newton, Conover & other areas. The Delivery Chef, in conjunction with our restaurant partners and most importantly, our customers we serve, have attracted big name national competition who launched into the area about a year ago.
As a customer, you now have multiple companies vying to deliver your order to your door. This only means one thing in the end .... THE CUSTOMER WINS. Competition makes the customer experience better in many aspects, and you can expect The Delivery Chef to continue delivering outstanding personalized service dedicated to making you happy and a little less hungry.
Instead of spending oodles of marketing dollars fighting the competition, I simply want to reinforce the experience we already deliver. When you order from The Delivery Chef, you are ordering local food delivered by locals, managed by locals, and owned by locals. The Delivery Chef is not a franchise or major national company, your owners live in a house in the St. Stephens area of Hickory, NC. Our profits are used in the same way yours are, by paying Duke Power, Spectrum Internet, NC Employment taxes, local office rent, our t-shirts are printed by a local screenprinter, and local and city taxes. When you order from the big-name competition, your dollars after expenses go to a corporation in San Francisco, California.
When I started The Delivery Chef, I did so because I wanted the citizens of this area to have options. Living in Granite Falls at the time, we had Domino's as the only delivery option ...... ever. Now you have additional options that does not necessarily include our company. It's my updated goal to make sure the Unifour area and our expanded markets have constant and reliable service in this industry. We have amazing relationships with our partnered and non-partnered restaurants and we are equally committed to helping them succeed because the more options we all have, the happier we all are. Point blank.
We thank you for your continued support and look forward to serving you in the future.
-David @ The Delivery Chef