The Delivery Chef ~ 828-328-CHEF (2433)

Delivering Food To Catawba County Since 2006. 

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FAQ

FAQ

Q:   What is the base delivery charge?

A:   The base delivery fee is between $7.99 for some restaurants and $11.99 for some restaurants.

Q:   Where do you deliver to?

A:   We deliver to all local zip codes, your base delivery fee is based on your zip code. If you don't see your zip code, please call us at 328-2433 and see if we deliver to your zip code.

Q:   Who calls the order into the restaurant?

A:   Our customer service reps will call the orders into the restaurant so that it will be ready just as our driver arrives at the restaurant to pick up your order.

Q:   Do you accept checks?

A:   No we dont accept checks, only cash or credit cards. All prices listed on the website are our discounted prices for paying with cash. Use of credit cards may incurr a small fee.

Q:   Is the gratuity included in the delivery fee?

A:   No, the gratuity is not included in the delivery fee, please remember to tip your driver, it is really appreciated. Drivers use their own vehicles, and gas, to deliver your food to your home or office.

Q:   What happens if I am missing items from my order when it is delivered?

A:   Call us within 30 minutes of delivery at 328-2433, so we may contact the restaurant about the shortage. Any credits will be based upon the restaurants decision. Our drivers do not open up containers to verify your food. We rely on the restaurant who is packaging your order to pack it correctly. If the restaurant decides to offer a credit, then we apply a credit to your account to be used on your next order, from any restaurant.

Q:   Can I place the gratuity on my credit card with my order?

A:   Yes you may place the gratuity on your credit card, and the driver will receive the full gratuity amount.

Q:   Do you sell gift certificates?

A:   Yes we sell gift certificates in all denominations, Call us at 328-2433 to purchase them. Purchase Gift Cards Here

Q:   How far in advance can I place my delivery order?

A:   You may place your delivery order up to 30 days in advance.

Q:   It says you offer grocery delivery from Lowes Foods, but I don't see where to select my grocery items.

A:   If you would like grocery delivery please visit Lowes Foods To Go to place your delivery order, and we will deliver your selected items from Lowes Foods.

Applebees

2180 US Highway 70 SEHickoryNC28602
Applebees

Bojangles

1816 12th Ave NEHickoryNC28601
Bojangles

Buffalo Wild Wings

2410 hwy 70 sehickoryNC28602
Buffalo Wild Wings

Chili's

2181 US Highway 70 SEHickoryNC28602
Chili's

China King

2609 north center sthickoryNC28601
China King

Cracker Barrel

1250 11th Street CT SEHickoryNC28602
Cracker Barrel

Da Vinci's

2968 North Center StreetHickoryNC28601
Da Vinci's

Del Chef Drinks

1941 20th AVenue Dr NEHickoryNC28601
Del Chef Drinks

El Paso

505 Us Highway 70 SWHickoryNC28602
El Paso

Firehouse Subs

2423 N Center StHickoryNC28601
Firehouse Subs

Grouchos Deli

1025 2nd st neHickoryNC28601
Grouchos Deli

Ham's

204 Us Highway 321 NWhickoryNC28601
Ham's

Hooters

1211 13th Avenue Dr SEHickoryNC28602
Hooters

Kentucky Fried Chicken

1900 12th Ave NEHickoryNC28601
Kentucky Fried Chicken

KickBack Jack's

1187 Lenoir Rhyne Boulevard SoutheastHickoryNC28602
KickBack Jack's

Kobe

1103 13th avenue dr sehickoryNC28602
Kobe

Longhorn

1332 Us Highway 321 Byp SHickoryNC28602
Longhorn

Lowes To Go

1405 29th Avenue Dr NEHickoryNC28601
Lowes To Go

Nakama

1102 Us Highway 70 SWHickoryNC28602
Nakama

O'Charley's

2380 Us70 sehickoryNC28602
O'Charley's

Olive Garden

2181 US Highway 70 SEHickoryNC28602
Olive Garden

Red Lobster

1846 US Highway 70 SEHickoryNC28602
Red Lobster

Shell's BBQ

2609 Springs Rd NEHickoryNC28601
Shell's BBQ

Smoothie King

225 12th Ave NEHickoryNC28601
Smoothie King

Tony's Pizza

1832 Catawba Valley Blvd SEHickoryNC28602
Tony's Pizza

Luks Sandwich Shop

1475 Highland AveHickoryNC28601
Luks Sandwich Shop

Texas Roadhouse

1020 Lenoir Rhyne Blvd SEhickoryNC28602
Texas Roadhouse